Harnessing Technology in Talent Acquisition: Opportunities, Challenges, and the Imperative for Ethical Innovation
Abstract:
As technology
continues to transform human resource (HR) functions, its role in talent
acquisition has become increasingly critical. This paper explores how
technology enhances recruitment by streamlining processes, increasing candidate
reach, and reducing costs, while also addressing emerging challenges.
Attracting Millennials, the largest and fastest-growing workforce segment,
requires modern strategies such as personalized outreach, social media
engagement, and a compelling Employee Value Proposition. Digital tools like
video interviews, gamified assessments, and mobile-friendly platforms
facilitate efficient screening and diverse candidate pools. Additionally,
onboarding platforms integrate automation, socialization, and digital training,
improving new hire experience and engagement. However, with these advancements
comes the risk of algorithmic bias, which may reinforce pre-existing
inequalities if not properly monitored. Studies show that algorithmic models
can disadvantage certain groups, such as women or minorities, by relying on
biased historical data. Case studies, including those involving Google job ads
and judicial risk assessments, illustrate these concerns. To mitigate such
risks, organizations are encouraged to audit algorithms and balance automated
processes with human judgment. This paper concludes that while technology can
revolutionize talent acquisition, it must be used responsibly. Leveraged
correctly, it enables organizations to attract, assess, and retain top talent
efficiently. However, companies must continuously evaluate these tools to
ensure fairness, inclusivity, and alignment with organizational goals.
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