The role of technology and information sharing in enhancing public-private partnerships within Guyana’s healthcare supply chain
Abstract:
Public-private partnerships (PPPs) are essential for rectifying inefficiencies in healthcare supply chains, especially in developing nations such as Guyana, where recurrent drug shortages undermine patient care and intensify health inequities. This study examined the role of technology and information sharing in enhancing public-private partnerships within Guyana’s healthcare supply chain. A mixed-methods approach was utilized, concentrating on specific healthcare institutions throughout Guyana, including pharmacies, public hospitals, private prescribers, pharmaceutical distributors, Non-Governmental Organizations and manufacturers. The target population comprises of healthcare professionals, including 293 respondents for the quantitative phase, alongside 20 key informants and 20 facility surveys for qualitative insights. A stratified random sample technique was employed, with surveys administered both digitally and in print form to enhance response rates. Quantitative data were gathered via structured questionnaires, and qualitative insights were derived from semi-structured interviews and facility surveys. Results indicated a substantial dependence on hybrid inventory management systems, with many respondents indicating a necessity for improved technological integration. Results revealed that most respondents encountered stock-outs, adversely affecting patient care, and underscore obstacles to efficient information exchange, including insufficient communication and absence of standardized processes. The study concludes that the implementation of an Online Information Sharing Platform can bolster collaboration between the public and private sectors, improve operational efficiency, and ultimately fortify healthcare delivery in Guyana.
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