Strategic Human Resources Management Practices in the Private Security Industry: Workforce Retention and Professional Development A Case Study of Securitas Canada
Abstract:
This study researches strategic human resources management (SHRM) practices in Canada's private security industry. It examines the role SHRM plays in workforce retention and staff professional development programs at Securitas Canada. Furthermore, the study investigates how Securitas applied SHRM principles to reduce its high staff turnover rate, and enhance the skill development of its workforce in a labor-intensive and high-risk industry. Using a mixed method of semi-structured approach, which comprises interviews with stakeholders, surveys with 300 employees, and document analysis, the study provides a robust insight into the company’s HR strategies. The findings show that competitive compensation packages, targeted recognition programs, and sound professional development initiative have pushed its turnover rate far below the industry average. In addition, technology-driven training and leadership programs put in place by the company has strengthened the HR practices of the organization. The study expands SHRM literature by utilizing the High-Performance Work Systems (HPWS) and Ability Motivation Opportunity (AMO) frameworks to a largely under-researched sector. The study would guide private security firms in improving workforce stability and career growth in high-risk operational occupation and environmentsReferences:
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