Corporate Governance and Service Delivery in Healthcare. A Case of Gaborone Private Hospital

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DOI: 10.21522/TIJMG.2015.SE.19.01.Art014

Authors : Joseph Essama


This study was aimed at establishing the role of corporate governance and service delivery in healthcare in Botswana by looking at the case of Gaborone Private Hospital. The study was guided by the following questions: What are the effects of corporate planning in clinical governance in healthcare service delivery? What is the role of corporate social responsibility in HIV/AIDS mitigation in healthcare service delivery? What are the effects of corporate communication in clinical governance and service delivery in healthcare? The study used a purposive sampling technique as it was important to identify people with a certain kind of knowledge that would give the required information. The data collecting tool was a closed-ended questionnaire, and this data was analyzed thematically using Statistical Package for Social Scientists (SPSS) version 16.0 where both descriptive statistics and Analysis of Variance (ANOVA – One Way) were used. The P-value was parked at .005 to define level of significance; the results from ANOVA revealed in general that all themes were not statistically significant meaning that corporate governance in health service is heavily affected by service delivery approaches;

Keywords: Service delivery; HIV/AIDS; Botswana; Gaborone Private Hospital.


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