Abstract:

Introduction: In contemporary corporate scene, one of the most essential and prevalent needs is to satisfy the request of the client in a timely manner. This need has brought about the incorporation of eSupply Chain Management process in business strategy. This is especially prevalent following monumental improvements with incorporating technology into business operations, replacing the previously prevalent and hectic traditional concepts. Considering this, the study explored the various concepts associated with the eSupply Chain Management process, such as its key factors, the various components of the process as well as the various benefits and drawbacks of the process. Lastly, the future scope of the process has also been established in this study to provide recommendations regarding the way in which organisational efficiency can be improved through the incorporation of eSupply Chain Management process rather than the traditional supply chain management process.

Methods: A review of case studies and publications on supply chain and eSupply chain management processes, factors, advantages and disadvantages was carefully done to provide a good understanding and comparison of both systems and understand the impact of eSupply chain management on businesses.

Results: The effective management of information, material and financial resources flow was seen to be important to both traditional and eSupply chain systems, but more critical to eSupply chain systems.

Conclusion: eSupply chain management facilitates the efficiency of other business processes such as procurement and distribution just in time to satisfy customer’s expectations.

Keywords: e-supply chain management, e-logistics, e-procurement, competitive advantage, business solutions, integration.

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