An Analysis of the Impact of the Emergence of Mobile Money Transfer on the Cameroonian Economy: A Case Study of MTN Mobile Money (MTNMOMO)
investigates the impact of Mobile Money Transfers (MMTs) on economic development
in Cameroon, with specific attention to Mobile Telephone Network Mobile Money (MTN
MoMo). Furthermore, the study was done in the town of Obala, 33km from Yaoundé.
Data was collected using questionnaires and focus groups and it was analysed with
Statistical Package for Social Science (SPSS) version 16 plus. The study showed
that Mobile Money Transfers are significant to the Cameroonian economy, due to the
fact that it has strongly contributed to economic development through creation of
employment and financial inclusion. In addition, MMTs are easily accessible in remote
areas and easy to use when paying and receiving tax. In short, this is the reasons
why it has increased the use of electronic-wallet (e-wallet) money in Cameroon as
well as reducing the transaction costs and risk. That said, the study therefore
recommends that the government put in place regulations to deal with the Mobile
Money Transfer sector to ensure that the interests of the consumer are safeguarded
and at the same time guaranteeing the viability of the sector. Furthermore, mobile
network operators are encouraged to improve service quality and ensure that people
do not have challenges in accessing their funds due to network congestion and poor
. Business in Cameroon (2016). Retrieved 14 March 2019 from
. Dupas, P.,
and Robinson, J. (2011). Why don't the poor save more? Evidence from health savings
experiments (No. w17255). National Bureau of Economic Research.
. GSMA (2013),
Mobile Money for the Unbanked: Annual Report 2010.
. Hair, Jr.
et al. (2016). Essentials of Business Research Methods, Sage Publishing.
. ITU (International
telecommunication Union), (2012), “ICT Statistics news log m-banking”
. ITU (2013).
The World in 2013: ICT Facts and Figures. Geneva: ITU World Telecommunications/ICT
. Jack, W.,
and Suri, T. (2011). Mobile money: The economics of M-PESA (No. w16721). National
Bureau of Economic Research.
of Business and Management, 5(26), 125–131. Retrieved 07 March 2019 from http://www.iiste.org/Journals/index.php/EJBM/article/view/8070.
. Kirui, R.
and Onyuma, S. (2015). Role of Mobile Money Transactions on Revenue of Microbusiness
in Kenya. Retrieved 10 March 2019 from
P., &Khemani, S. (2003). Democracy, public expenditures and the poor. Washington,
DC: World Bank.
Daniel, and Mandari, Herman (2017). "Why Mobile Money Users Keep Increasing?
Investigating the Continuance Usage of Mobile Money Services in Tanzania, “Journal
of International Technology and Information Management: Vol. 26: Iss.2, Article
6. Retrieved 29 February 2019, from
. Mas, I.
D. (2010). Mobile Payments go Viral: M-PESA in Kenya. Retrieved 16 March 2019, from
. Mbiti, I.,
and Weil, D. N. (2011). Mobile banking: The impact of M-PESA in Kenya (No. w17129).
National Bureau of Economic Research.
. Media Intelligence
Publications. Retrieved 18 March 2019 from
. Munyoro, G. and Matinde, M. (2016). The Significance of Plastic Money to the Hospitality Industry: A Case Study of Rainbow Towers Group of Hotels (RTG): Research Journal of Economics; ISSN 2347-8233; Vol. 4, No. 5.
. Nyaga, K.
M. and Okonga, (2010). Do mobile money services have any impact on SMEs performance
in Naivasha? Retrieved 19 March 2019 from
. Okiro, K.
and Ndungu, J. (2013). The Impact of Mobile and Internet Banking on Performance
of Financial Institutions in Kenya. European Scientific Journal 9(13): 1857-7431.
(2009). MTN Ghana launches MTN Mobile Money - techbaron. Retrieved 11 March 2019,
& Dholakia (2002). Understanding Emergent M-commerce Services by Using Business
Network. Analysis: The Case of Finland. Research Institute for Telecommunications
and Information Marketing, Working Paper, University of Rhode Island.
. Pouttchi and Schuring (2004), "Assessment of Today's mobile banking applications from the view of customer requirements". Proceedings of the 37th Hawaii International Conference on System Sciences. Big island, Hawaii, 2004.
. Sammy, M.
(2016). Dissertation proposal effects of mobile money innovation on the banking
industry in Kenya: A case study of SAFARICOM MPESA service. Retrieved 09 March 2019
. World Bank
(2014). Telecommunications and Information Services for the poor: Towards a Strategy
for Universal Access. Washington: The World Bank.
. World Bank
Data. Retrieved 22 March 2019, from