Abstract:

This study takes a close look at how Green Supply Chain Management (GSCM) practices affect the operational performance of private hospitals in Nigeria’s Niger Delta—tackling the important need to integrate sustainable and eco-friendly practices into healthcare to boost efficiency and reduce costs. The objective of the study focuses on evaluating the current GSCM practices these hospitals are employing and how they relate with operational performance indicators such as service quality/patient satisfaction and cost efficiency. The study employs a mixed-methods approach (Qualitative and Quantitative) to collect data from about 198 respondents (hospital administrators, supply chain managers, and procurement officers) in 45 private hospitals within the Niger Delta Region. A simple random sampling technique was adopted to select the sample size appropriate for the study, and a multiple linear regression was employed to examine the relationship between GSCM implementation and operational outcomes.  The findings suggest that private hospitals which adopt GSCM practices tend to show significant improvement in their operational performance especially through enhanced service delivery and cost efficiency. These findings have the potential to inform healthcare administrators and policymakers that the benefits of environmental sustainability are not just about being eco-friendly but also about improving operational metrics. The study contributes to the wider field of healthcare management by emphasizing that strategic integration of GSCM can improve resource use and patient care—even nudging institutions in Nigeria and similar areas to rethink how they operate.

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