Abstract:

This research examines the effectiveness of employee motivation on job performance within the Parliament Office of Guyana. The sample is 111 staff across 11 departments, of all levels – upper, middle and lower-level management as well as lower than lower-level management. Emanating from senior management meetings was the issue of dwindling employee performance which may be owing to the need for motivation. As such, this study endeavours to identify the factors of motivation which may be needed and whether those factors influence the job performance of employees. A purposive sampling method was employed, with questionnaires distributed to all 123 employees, the entire employee population. The pre-tested questionnaire includes 15 closed-ended questions capturing demographics, factors of motivation and effects. The analysis off the data collected was analysed with SPSS version. The results of the findings showed that monetary factors such as allowances, stipends, bonuses, and annual increments dominated in influencing job performance while an insignificant number of employees are self-motivated or influenced by intrinsic factors. Non-monetary factors such as working conditions, opportunities for personal growth, job interest, and social prestige, have influenced performance in a smaller magnitude. The study also showed that the factors of motivation influenced dedication, productivity, initiative, efficiency, and work quality. A significant number of respondents testified to being more engaged and effective when motivated. Nevertheless, punctuality was not influenced. In conclusion, both monetary and non-monetary factors of motivation influence employee performance at the Parliament Office of Guyana.

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