Stratified Evaluation of Quality Management Practices in HIV Rapid Testing Laboratories: Evidence from the South Region of Cameroon
Abstract:
Ensuring high-quality HIV rapid testing is critical to
accurate diagnosis and effective treatment, especially in resource-limited
settings like Cameroon. This study conducted a stratified evaluation of quality
management systems (QMS) in HIV rapid testing laboratories across the South
Region of Cameroon using the WHO Stepwise Process for Improving the Quality of
HIV Rapid Testing (SPI-RRT) tool. The objective was to assess adherence to
quality standards across facility types and support levels, and to identify
critical gaps in implementation. A total of 99 laboratories were audited
between 2022 and 2024, stratified by ownership (government, private,
faith-based, and community-based organizations) and PEPFAR support. Results
showed that PEPFAR-supported laboratories had significantly higher mean SPI-RRT
scores (59) compared to non-supported sites (14), p < 0.001. Community-based
organizations demonstrated the highest compliance (28 ± 21), followed by
faith-based (25 ± 23), private (25 ± 17), and government-owned facilities (14 ±
21). Notably, only 12% of laboratories reached SPI-RRT Level 3 or 4, indicating
limited readiness for certification. The lowest-scoring elements included
quality control, document management, and corrective actions, highlighting
systemic weaknesses in QMS implementation. District-level disparities were also
evident, with Sangmelima and Kribi outperforming other districts in readiness
scores. These findings provide essential insights into quality assurance
challenges in decentralized HIV testing programs and underscore the need for
targeted interventions, including technical mentorship, continuous quality
improvement, and enhanced supervision to improve diagnostic reliability.
References:
[1]. Ngangue, P., Gagnon, M. P., and Bedard, E.,
2017, “Challenges in the Delivery of Public HIV Testing and Counselling (HTC)
in Douala, Cameroon: Providers Perspectives and Implications on Quality of HTC
Services,” BMC Int. Health Hum. Rights, 17, p. 9. https://doi.org/10.1186/s12914-017-0118-2
[2].
Nkengasong,
J. N., Mbopi-Keou, F. X., Peeling, R. W., Yao, K., Zeh, C. E., Schneidman, M., et
al., 2018, “Laboratory Medicine in Africa since 2008: Then, Now, and the
Future,” Lancet Infect. Dis, 18(11), pp. e362–e367. https://doi.org/10.1016/S1473-3099(18)30120-8
[3]. Mosoke, P., Ndasi, J.,
Dimite, L., Efuetakoa, C., Etogo, B., Jackson, K., ... & Njukeng, P., 2020, Innovative Approach to
Improving Adherence to Quality Standards at HIV Rapid Testing Sites in Cameroon
using the Stepwise Process for Improving the Quality of HIV Rapid Testing
(SPI-RT) Checklist. International Journal of Trend in Scientific
Research and Development, 4.
[4]. Ndihokubwayo, J. B., Yahaya, A. A.,
Coulibaly, S. O., Kasolo, F., Maruta, T., Ndlovu, N., Moyo, S et al., 2016,
“Implementation of the World Health Organization Regional Office for Africa
Stepwise Laboratory Quality Improvement Process Towards Accreditation,” Afr.
J. Lab. Med., 5(1), pp. 1–8. https://doi.org/10.4102/ajlm.v5i1.280
[5]. Yenealem, D., Kedir, S., MekonnenWubie, A.,
Melese, D., Molalign, T., Yemanebirhan, N., Mohammed, A., Nurahmed, N., et al.,
2023, “HIV Rapid Test Performance among Health Facilities Enrolled in HIV Rapid
Test Quality Improvement Initiative (RTQII) in Ethiopia,” BMC Infect. Dis.,
23(1), pp. 1–9. https://doi.org/10.1186/s12879-023-08285-x
[6]. Woldesenbet, S. A., Kalou, M., Mhlongo, D.,
Kufa, T., Makhanya, M., Adelekan, A., Diallo, K., et al., 2019, “An Overview of
the Quality Assurance Programme for HIV Rapid Testing in South Africa: Outcome
of a 2-Year Phased Implementation of Quality Assurance Program,” PLOS ONE,
14(9), p. e0221906. https://doi.org/10.1371/journal.pone.0221906
[7]. Zakumumpa, H., Paina, L., Wilhelm, J.,
Ssengooba, F., Ssegujja, E., Mukuru, M., and Bennett, S., 2021, “The Impact of
Loss of PEPFAR Support on HIV Services at Health Facilities in Low-Burden
Districts in Uganda,” BMC Health Serv. Res, 21(1), p. 302. https://doi.org/10.1186/s12913-021-06316-4
[8]. Joint United Nations Programme on HIV/AIDS,
2023, The path that ends AIDS: 2023 UNAIDS global AIDS update.
[9]. Wagner, A. D., Mugo, C., Bluemer-Miroite,
S., Mutiti, P. M., Wamalwa, D. C., Bukusi, D., Neary, J., et al., 2017,
“Continuous Quality Improvement Intervention for Adolescent and Young Adult HIV
Testing Services in Kenya Improves HIV Knowledge,” AIDS, 31, p. S243. https://doi.org/10.1097/QAD.0000000000001531
[10]. Yapa, H. M., Dhlomo-Mphatswe, W.,
Moshabela, M., De Neve, J.-W., Herbst, C., et al., 2020, “A Continuous Quality
Improvement Intervention to Improve Antenatal HIV Care Testing in Rural South
Africa: Evaluation of Implementation in a Real-World Setting,” Int. J.
Health Policy Manag., 11(5), pp. 610–628. https://doi.org/10.34172/ijhpm.2020.178
[11]. Groene, O., Klazinga, N., Kazandjian, V.,
Lombrail, P., and Bartels, P., 2008, “The World Health Organization Performance
Assessment Tool for Quality Improvement in Hospitals (PATH): An Analysis of the
Pilot Implementation in 37 Hospitals,” Int. J. Qual. Health Care, 20(3),
pp. 155–161. https://doi.org/10.1093/intqhc/mzn010
[12]. Ogaji, D., 2018, “Development and
Validation of the Patient Evaluation Scale (PES) for Assessing the Quality of
Primary Health Care in Nigeria.” [Online]. Available: https://www.academia.edu/116319277/Development_and_validation_of_the_patient_evaluation_scale_PES_for_assessing_the_quality_of_primary_health_care_in_Nigeria
[Accessed: 18-Oct-2025].
[13]. Paina, L., Rodriguez, D. C., Zakumumpa, H.,
Mackenzie, C., Ssengooba, F., and Bennett, S., 2023, “Geographic Prioritisation
in Kenya and Uganda: A Power Analysis of Donor Transition,” BMJ Glob. Health,
8(5), p. e010499. https://doi.org/10.1136/bmjgh-2022-010499
[14]. World Health Organization, 2021,
“Consolidated Guidelines on HIV Prevention, Testing, Treatment, Service
Delivery and Monitoring: Recommendations for a Public Health Approach,” Consolidated
Guidelines on HIV Prevention, Testing, Treatment, Service Delivery and
Monitoring: Recommendations for a Public Health Approach, pp. 592–592.
[Online]. Available: https://apps.who.int/iris/handle/10665/342899. [Accessed:
09-Aug-2025].
[15]. Jaya, Z., Drain, P. K., and
Mashamba-Thompson, T. P., 2017, “Evaluating Quality Management Systems for HIV
Rapid Testing Services in Primary Healthcare Clinics in Rural KwaZulu-Natal,
South Africa,” PLoS ONE, 12(8), p. e0183044. https://doi.org/10.1371/journal.pone.0183044
[16]. Drain, P. K., Dorward, J., Bender, A.,
Lillis, L., Marinucci, F., Sacks, J., Bershteyn, A., et al., 2019,
“Point-of-Care HIV Viral Load Testing: An Essential Tool for a Sustainable
Global HIV/AIDS Response,” Clin. Microbiol. Rev., 32(3), pp. e00097-18. https://doi.org/10.1128/CMR.00097-18
[17]. Holtzman, C. W., Godfrey, C., Ismail, L.,
Raizes, E., Ake, J. A., Tefera, F., Okutoyi, S., and Siberry, G. K., 2022,
“PEPFAR’s Role in Protecting and Leveraging HIV Services in the COVID-19
Response in Africa,” Curr. HIV/AIDS Rep., 19(1), pp. 26–36. https://doi.org/10.1007/s11904-021-00587-6
[18]. Lewis, C. C., Mettert, K. D., Dorsey, C.
N., Martinez, R. G., Weiner, B. J., Nolen, E., Stanick, C., Halko, H., and
Powell, B. J., 2018, “An Updated Protocol for a Systematic Review of
Implementation-Related Measures,” Syst. Rev., 7(1), p. 66. https://doi.org/10.1186/s13643-018-0728-3
[19]. Elendu, C., Amaechi, D. C., Elendu, T. C.,
Amaechi, E. C., Elendu, I. D., Akpa, K. N., Oloyede, P. O., Adegbola, M. O.,
and Idowu, O. F., 2025, “Shaping Sustainable Paths for HIV/AIDS Funding: A
Review and Reminder,” Ann. Med. Surg., 87(3), pp. 1415–1445. https://doi.org/10.1097/MS9.0000000000002976
[20]. Maruta, T., Motebang, D., Mathabo, L.,
Rotz, P. J., Wanyoike, J., and Peter, T., 2012, “Impact of Mentorship on
WHO-AFRO Strengthening Laboratory Quality Improvement Process Towards
Accreditation (SLIPTA),” Afr. J. Lab. Med., 1(1), p. 6. https://doi.org/10.4102/ajlm.v1i1.6
[21]. Endalamaw, A., Khatri, R. B., Mengistu, T.
S., Erku, D., Wolka, E., Zewdie, A., and Assefa, Y., 2024, “A Scoping Review of
Continuous Quality Improvement in Healthcare System: Conceptualization, Models
and Tools, Barriers and Facilitators, and Impact,” BMC Health Serv. Res.,
24, p. 487. https://doi.org/10.1186/s12913-024-10828-0
[22]. Hontelez, J. A. C., Goymann, H., Berhane,
Y., Bhattacharjee, P., Bor, J., Chabata, S. T., Cowan, F., Kimani, J., et al., 2025,
“The Impact of the PEPFAR Funding Freeze on HIV Deaths and Infections: A
Mathematical Modelling Study of Seven Countries in Sub-Saharan Africa,” eClinicalMedicine,
83, p. 103233. https://doi.org/10.1016/j.eclinm.2025.103233
[23]. Best, M., and Sakande, J., 2016, “Practical
Recommendations for Strengthening National and Regional Laboratory Networks in
Africa in the Global Health Security Era,” Afr. J. Lab. Med., 5(3), pp.
1–10. https://doi.org/10.4102/ajlm.v5i3.471
[24]. Herzig van Wees, S., Betsi, E., and Sop
Sop, M. D., 2021, “A Description and Explanation of the Complex Landscape of
Faith-Based Organisations in Cameroon’s Health Sector,” Dev. Pract., 31(3),
pp. 356–367. https://doi.org/10.1080/09614524.2020.1841737
[25]. van Wees, S. H., and Jennings, M., 2021,
“The Challenges of Donor Engagement with Faith-Based Organizations in
Cameroon’s Health Sector: A Qualitative Study,” Health Policy Plan.,
36(4), pp. 464–472. https://doi.org/10.1093/heapol/czab006
