Health System Maturity: A Narrative Review of Existing Maturity Models
Abstract:
Various health system maturity models have been elaborated in
literature but none offers a unified and integrated perspective to facilitate
comparison of maturity levels across different health systems. Such a unified
and universal health system maturity model would enable various
stakeholders-national governments, international agencies, scholars and
researchers, and other interested parties to gain insight into maturity of
individual health systems while also permitting quantitative and qualitative
comparisons across systems. It would facilitate progress tracking and
systematic improvement at global, national and sub-national levels. This
article explored and examined the various models for health system maturity and
proposes robust criteria and framework for health system maturity assessment. Basing
on the purpose, functions and goal of the health system, ten (10) maturity
dimensions were synthesized to form a benchmark for the critical review of the
existing maturity models and constitute a bedrock for the unified and
integrated maturity assessment framework. The dimensions are: Universal Health Coverage; Continuity of Care;
Continuum of Care; Population Health Status; Quality Management;
Responsiveness; Resilience; Partnerships and Collaborations; Global
Participation and Integration; and Sustainability. A critical review of the existing maturity models indicated that
none of the maturity models covers all the health system maturity dimensions thus
confirming the need for the synthesis of a unified and integrated framework for
health system maturity assessment. The information from the review was used to
formulate metrics and performance indicators for each dimension, thereby giving
rise to the proposed comprehensive assessment framework.
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