Abstract:

In Nigeria, incessant strike is prevalent among healthcare workers in public and civil service with workers asking for more remunerations and facilities so as function optimally. Each episode of disruption of service has an enormous effective on the citizen, economic implication, health parameters of the population. Healthcare workers suffer enormous injury ranging from biological, physical, psychological and economic as a consequence of our working conditions; sometimes healthcare workers even suffer death. Administrators of public and civil service need to be abreast with different classification of working conditions as explained by the International Labour organization (ILO) so as to affect the necessary standards in our healthcare facilities, hence, mitigating industrial strike actions, improving working condition in our facilities, translating to improved patient experience and health indices.

A literature review into the different effect of poor working condition on healthcare delivery; resulting in dissatisfaction among healthcare workers and support staff, most predictor of burn out syndrome, an increased risk of non-communicable disease in workers with overtime and extended schedules. It was also revealed that improvement in work environment can lead to higher productivity of employees and bad working conditions contribute to low productivity of employees (Taiwo, 2010).

The information in this report will assist clinicians, health system managers, policy makers and health services researchers to improve their understanding about how features of the work environment affect the quality of services rendered to the public.

Keyword: Working Condition and Quality Healthcare.

References:

[1].A.S TAIWO (2010), The influence of work environment on workers’ productivity: A case of selected oil and gas industry in Lagos, Nigeria, African Journal of Business Management Vol. 4 (3), pp. 299-307, Available online at http://www.academicjournals.org/

[2].     Barger, L. K., Lockley, S. W., Rajaratnam, S. M., & Landrigan, C. P. (2009). Neurobehavioral, health, and safety consequences associated with shift work in safety-sensitive professions. Current Neurology and Neuroscience Reports, 9 (2), 155–164.

[3].     Brill, M.: Workspace design and productivity. Journal of Healthcare Forum 1990, 35 (5), pp. 51-3.

[4].     Lehmann, U., Dieleman, M., & Martineau, T. (2008). Staffing remote rural areas in middle- and low-income countries: A literature review of attraction and retention. BMC Health Services Research, 8 (1), 19.

[5].     Mark. W starton. Hospital Nurse Staffing and quality of care. Agency for healthcare research and quality, issue 14.

[6].     Scott, K. D., Jusanne, M., & Steven, M. E. Factors influencing employee benefits beliefs that, pay is tied to performance. Journal of Business and Psychology, 2000. 14, 553-562.

[7].     Stallworth, J., Kleiner, B. Recent developments in office design. Journal of Facilities 1996, 14 (1/2), pp. 34-42.

[8].     Tomic, W., & Tomic, E. (2008). Existential fulfillment and burnout among principals and teachers. Journal of Beliefs & Values, 29 (1), 11–27.

[9].     Van der Colff, J., & Rothmann, S. (2009). Occupational stress, sense of coherence, coping, burnout and work engagement of registered nurses in South Africa. SA Journal of Industrial Psychology, 35(1), 1–10.

[10]. World Health Organization, world Health Report, Health System: Improving performance 2000. Geneva Switzerland.