The Impact of Workplace Motivation on Employee Performance within the Ministry of Health in Swaziland

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DOI: 10.21522/TIJMG.2015.02.02.Art011

Authors : Patrick Masitsela Mhlanga


The study investigates the Impact of Workplace Motivation on Employee Performance within the Ministry of Health in Swaziland. Seventy seven (77) respondents selected from the four geographical regions of the country which are Manzini, Lubombo, Shiselweni and Hhohho.

Findings from the study showed that extrinsic motivation given to health care workers has a significant influence on worker performance and that a relationship exist between employee motivation and the organizational performance. In terms of factors influencing motivation at the Ministry of Health, the study revealed that there are factors which influence motivation in the workplace. The factors identified are such as leadership, appreciation and recognition, reward system, goal setting, structure of work and organizational culture.

When assessing the impact of the motivational factors on employee performance at the Ministry of Health, Swaziland to support other findings the results from the analysis showed that factors such as leadership, empowerment and recognition have positive effect on employee motivation.

As a major recommendation, the Ministry of Health should establish and define an “essential employee motivation package” with clearly defined policies and procedures to motivate, attract, retain and satisfy its employees. Again for effective leadership and supervisor/employee relationship, the Ministry should establish leadership and management (change management) in-service training programmes for supervisors and senior management. The findings of this study can be used to provide some solutions to motivate employees.

Keywords: Motivation, Employee Performance, Leadership, Empowerment and Recognition, and Remuneration.


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