The Impact of Workplace Motivation on Employee Performance within the Ministry of Health in Swaziland
study investigates the Impact of Workplace Motivation on Employee Performance
within the Ministry of Health in Swaziland. Seventy seven (77) respondents
selected from the four geographical regions of the country which are Manzini,
Lubombo, Shiselweni and Hhohho.
from the study showed that extrinsic motivation given to health care workers
has a significant influence on worker performance and that a relationship exist
between employee motivation and the organizational performance. In terms of factors influencing motivation at the
Ministry of Health, the study revealed that there are factors which influence
motivation in the workplace. The factors identified are such as leadership,
appreciation and recognition, reward system, goal setting, structure of work
and organizational culture.
When assessing the
impact of the motivational factors on employee performance at the Ministry of
Health, Swaziland to support other findings the results from the analysis showed
that factors such as leadership, empowerment and recognition have positive
effect on employee motivation.
As a major recommendation, the Ministry of Health
should establish and define an “essential employee motivation package” with
clearly defined policies and procedures to motivate, attract, retain and
satisfy its employees. Again for effective leadership and supervisor/employee
relationship, the Ministry should establish leadership and management (change
management) in-service training programmes for supervisors and senior
management. The findings of this study can be
used to provide some solutions to motivate employees.
Motivation, Employee Performance, Leadership, Empowerment and Recognition, and
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