Objectives: The purpose
of this study was to examine the roles of local languages on effective public healthcare
delivery in the Gambia and its implications for psychological assessment.
Study design: Descriptive
research design of ex-post facto type was used in the study.
Methods: One hundred
and seven patients were selected randomly from 5 local government areas in the Gambia.
The respondents were measured with a self-developed validated scale of 0.79 reliability
coefficient and the data obtained was analyzed using simple percentage statistical
analysis. Three research questions were raised and answered in the study.
Results: The result
showed local languages contributed to effective quality of service delivery, treatment
compliance of patients and health improvements of patients.
Conclusions: In view of
these findings, the study recommended that stakeholders in the health sectors should
always work towards improving quality of service delivery. Hospital/healthcare centres
should have at least one professional counsellor who will be saddled with the responsibility
of administering guidance and counselling services to the health workers, patients
and others workers in the hospital.
Keywords: Roles, languages,
effective, public, healthcare delivery.
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