Causes of Reduced Revenue Generation in Federal Staff Hospital (Fsh) Laboratory; Annex 111 Federal Capital Territory, Abuja
The healthcare delivery system has been criticized for
its “culture of blame” in which culpability for failure has been attributed to the
human elements of the system: The Study was designed to identify and ascertain reasons for low-revenue generation in Federal
staff hospital (FSH) laboratory; annex 111, Abuja and to proffer solutions, as well
as deliver health care that minimizes risks and harm to service users, including
avoiding preventable injuries and reducing medical errors. According to World Health
Organization (WHO), a well-functioning healthcare system requires a financing mechanism,
well trained and adequately paid workforce, reliable Information on which to base
decisions and policies, and well-maintained health facilities to deliver quality
services and technologies. Out of a total number of two hundred (200) respondents
interviewed using questionnaires, hundred and sixty (160) were received using the
random sampling method. 41% of the respondents believed that there are no barriers
to accessing the facility, 48.0% indicated a Lack of Knowledge, and 11.0% said proximity. The year 2017/2018 to 2019 report
showed a tremendous improvement. Revenue generated and the number of patients for
the year 2018 was to the tune of twenty-nine million, nine hundred and seventy-six
thousand, six hundred and sixty naira only (₦29,976,660.00) and twelve thousand,
seven hundred and twenty-six patients (12,726) respectively. In comparing the year
2017/2018, respectively, this Study concluded that for overall improvement of the quality and performance
in the healthcare environment, there is a need for the development of new inter-organizational
patterns of care delivery and complex multitier governance structures.
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