The incidence of work stress among nurses
is a persistent issue. This qualitative study was carried out to examine
the problems that nurses experience in providing basic health care at Botswana
referral hospitals. The study was presented as a qualitative research approach.
Three referral hospitals: Princess Marina Hospital, Nyangabwe Referral
Hospital, and Sabrana Psychiatric Hospital were chosen for this study. Ten
management officers from the three referral hospitals with the necessary and
appropriate experience were purposefully sampled in order to generate the
required data via questionnaires and interviews. An inductive thematic data
analysis was then used, the researchers attentively examined the data to
uncover common themes and patterns that appear frequently. The intended study
objectives were obtained by focusing on the preceding sampled data from
management officers in referral hospitals: to identify challenges faced by
nurses in the delivery of basic health care services and to recommend
strategies that can be used to address challenges faced by nurses in the
delivery of basic health care services. The overall findings of this study
emphasized three themes that developed from the interviews: the obstacles faced
by nurses in the delivery of essential health care services, which are: a lack
of manpower, a lack of staff and accommodation, low wages, and a terrible
working environment. The researchers finished by providing a conceptual model
that may be employed as an intervention technique in the workplace to help with
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